At Fragskart.in, we are committed to delivering your fragrances with precision, care, and efficiency. Every order is handled with the utmost attention to ensure it arrives in impeccable condition—because luxury deserves nothing less.
Delivery Coverage
- We currently offer shipping services exclusively within India.
- All orders are dispatched from our secure fulfilment centre, ensuring product authenticity and rigorous quality control.
Order Processing & Dispatch
- Orders are typically processed within 1–2 business days.
- Upon dispatch, a tracking link will be shared via email or SMS for real-time updates.
- Estimated delivery timelines vary by region:
- Metro Cities: 2–5 business days
- Tier 2 & 3 Cities: 4–7 business days
- Remote Locations: 5–10 business days
Packaging & Safety Assurance
- All perfume bottles are securely packed using shock-resistant and leak-proof materials to safeguard against transit damage.
- Fragile items such as glass bottles, attar oils, and bakhoor jars receive additional cushioning for enhanced protection.
- We maintain uncompromising standards in packaging—each parcel is treated with the same care as the fragrance it carries.
- Shipping Restrictions
- Due to courier and aviation regulations, international shipping is currently unavailable.
- Certain remote PIN codes may have limited delivery access. If affected, our team will notify you promptly.
Customer Support
Should your package be delayed, damaged, or lost in transit, our support team is ready to assist.
Please contact us via 📧 support@fragskart.in or 📞 WhatsApp +91 8879577202, and we will resolve the issue with priority.Festive Season Shipping
Fragrances hold a special place in festive celebrations—whether gifted, cherished personally, or part of seasonal traditions. During peak periods such as Diwali, Eid, Christmas, and New Year, we take additional measures to ensure timely and secure deliveries.
What to Expect
- High Order Volumes: Dispatch and delivery times may be extended due to increased demand. We recommend placing orders early to avoid delays.
- Extended Delivery Windows:
- Metro Cities: 3–7 business days
- Tier 2 & 3 Cities: 5–10 business days
- Remote Areas: 7–12 business days
- Priority Packaging: Festive orders are packed with reinforced protection, especially for delicate items like glass perfume bottles and attar oils.
Gifting & Special Requests
- If your order is intended as a gift, please mention it during checkout or contact our support team—we’ll gladly add a festive touch to your packaging.
- Custom requests such as bulk gifting or corporate orders are welcome during the season, subject to availability.
Support & Notifications
- Our customer support remains active throughout the festive period, though response times may vary slightly.
- You’ll receive timely tracking updates and notifications to stay informed at every stage of your order’s journey.
Shipping FAQs
Q1. Do you ship outside India?
No, we currently ship only within India.
Q2. How long does delivery take?
Delivery timelines range from 2 to 10 business days depending on your location.
Q3. How will I receive tracking details?
A tracking link is sent via email or SMS once your order is dispatched.
Q5. Can I request gift packaging?
Yes. Mention it at checkout or contact support for festive packaging options.
Q6. Do delivery times change during festivals?
Yes, festive periods may extend delivery windows. We recommend ordering early to avoid delays.
Q7. Are fragile items safely packed?
Absolutely. We use reinforced, shock-resistant packaging for all delicate products.